Guides › How to appeal a UKPC (UK Parking Control) parking charge

How to appeal a UKPC (UK Parking Control) parking charge

UKPC enforces car parks in residential developments, retail sites and private land. Its charges can come as a ticket on your windscreen from a patrol officer or by post from cameras, and different rules apply to each.

Windscreen ticket: check the follow-up letter

If a ticket was left on your car and you didn't pay, UKPC may later write to the registered keeper. Under the Protection of Freedoms Act 2012, that Notice to Keeper must be sent no earlier than 28 days and no later than 56 days after the windscreen ticket. Outside that window, the keeper cannot be held liable.

Camera charge: check the 14 days

If there was no windscreen ticket, the letter must reach the keeper within 14 days of the parking event. Late notice is one of the strongest grounds there is.

Residential permits

Do you live there or were you visiting a resident? Your lease or tenancy agreement may give you a right to park that the operator's signs can't override. Check it, and mention it in your appeal.

Signs and photos

Patrol tickets should come with photos. Check that they actually show the vehicle in breach, and look at what the signs on site say. Unclear or contradictory signs mean the terms weren't properly offered.

After a rejection

Check which trade association logo is on your notice. BPA members use POPLA and IPC members use the IAS. Use the code from the rejection letter, usually within 28 days.